J
6194
Restaurant Manager - Gastropub
Upscale Casual
AB - Alberta, CALGARY
Details

Summary

Do you have the chops to manage a high-volume, upscale gastropub? Do you want to work with one of the top restaurant groups in Calgary that strive to create strong community connections and outstanding guest experiences? We seek a Restaurant Manager who is people-focused and great at creating a relaxed vibe in this unpretentious room with extraordinary food offerings. You will lead and inspire the team with strong communication skills and a passion for training. You will be responsible for the overall success and profitability of the business, including hiring decisions, training, performance management, marketing & promotions, cost-effective maintenance, identifying and training leaders, short and long-term strategic planning, and supporting the community being served. Your time is spent equally between coaching and leading a growing team, reviewing and refining operations from both an experience and fiscal perspective, and in role-modelling great customer service. 65-70K salary

Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.

Description

  • Developing standards of service and ensuring that these standards are consistently met for each guest.
  • Recruiting, hiring, training, coaching and motivating all front-line teammates
  • Make weekly schedules and forecasts of payroll.
  • Lead by example and reinforce the core values and policies on a daily basis
  • Build and nurture professional relationships with guests, employees, leadership, BOH, suppliers/vendors, industry peers and partners.
  • Embrace, engage, and follow through on all feedback.
  • Ensure complete and timely execution of corporate & local marketing programs.
  • Maintain complete knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections available in the restaurant/bar.
  • Maintain complete knowledge of and strictly abide by federal/provincial liquor regulations.
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Support overall operations of the restaurant with clarity, consistency, fairness and integrity.
  • Perform cash and inventory reconciliation and order supplies as necessary.

Requirements

  • Prior demonstrable experience at management level in a restaurant / pub / lounge environment
  • Knowledge of appropriate statutory regulations and guiding principles including but not limited to Liquor Act, Occupational Health & Safety, Employment Standards, local bylaws governing live entertainment venues
  • Comfort with financial data, including budgets, statements and forecasting, and awareness of best practice cash handling, cost of goods and labour expenditure
  • Possesses a coaching mindset, participates in and fosters continuous learning and a feedback culture
  • Proven ability to communicate effectively and resolve patron issues in a professional, consistent manner
  • Passion for customer service and working collaboratively to provide a first-class guest experience, enjoys the venue environment and culture
  • Strong administrative skills, awareness of drivers of cost / revenue
  • Works collaboratively and invests time and effort in ongoing staff development
  • Interest in cocktails, wine, beer and food trends appropriate to venue and client profile
  • Candidate must have experience in local restaurant branding, knowledge of booking local bands , DJs and entertainments is plus

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