J
5012
Licensed Optician
Optical
BC - British Columbia, PENTICTON
Details

Benefits offered

Benefits

Relocation paid

Relocation Paid

Summary

This organization is a leader in the Canadian optical field, and they are constantly expanding with a network of over 80+ stores. Since 2018, Their mission is to help people improve their quality of life on a daily basis so they can make the most of each moment. They seek, a Licensed Optician who will oversee store activities and personnel in order drive a successful optical retail operation, constantly meeting revenue targets and achieving improvement objectives.

Contact Pamela Loupelle at 403.214.7578 x1 or submit your resume in confidence below.

Description

  • Manage with integrity in a way that promotes our culture, value and vision
  • Manage day to day store operation to ensure the business is set up for sustainable financial growth, while delivering outstanding customer service
  • Lead, mentor and manage all store staff
  • Set daily goals for the work group and coach to reach targets
  • Delegate tasks and ensuring all store email communication is read by al lstaff
  • Implement and enforce new policies and procedures set in place by the company
  • Ensure your store is up to date with aged receivables and undelivered orders
  • Ensure that all daily closings and bank deposits are done correctly on a daily basis
  • Continually identifying opportunities for improvement and areas of concern
  • Implement best practices to ensure the store operates in the most efficient and effective manner
  • Lead scheduled inventory counts throughout the year at the store
  • Organization of in-store events to amplify the clinic, store, and brand awareness
  • Ensure that frame displays are full at all times and that product is merchandised to provide our customers with the most amazing experience and to maximize both AOV and conversion
  • Bring forward new ideas, initiatives, and improvements and act as the voice of your store in retail leadership meetings
  • Solve problems with an entrepreneurial mindset, by taking initiative, asking questions, and creating winning results through a combination of proactive and analytic behavior
  • Create the store’s staffing schedule on a monthly basis and send to your direct report
  • Submit all staff’s hours for payroll in an accurate and timely manner consistently
  • Develop talent for your store orienting, and training all team members
  • Handle customer escalations, assess and address customer complaints, and act as a liaison to resolve customer concerns
  • Be knowledgeable of lens and frame products in order to educate and better assist our customers
  • Communicate with the Director of Operations on a regular basis to inform and update on the progress of your store operation

Requirements

  • You have genuine desire to make a difference in people’s lives
  • A valid Dispensing Optician license to practice in the province for which you are applying is a requirement
  • Act as an ambassador by professionally representing the brand.
  • Have optical and/or strong customer service experience
  • Have great attitude towards customer service
  • Have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • Able to execute on timelines and expectations autonomously
  • Strong leadership skills with the ability to coach and mentor team members in a fast paced environment
  • Possess the ability to remain calm under pressure
  • Committed to driving sales and lead the team to achieve individual and store targets
  • Have great organization and planning skills, and an ability to manage multiple situations simultaneously
  • Possess strong problem-solving skills, with an ability to plan and prioritize
  • Have interest in style and fashion
  • Have a flexible schedule with the ability to work evening, weekends and some holidays

Perks & Benefits

Dental
Extended Health

Certifications / Education

Post Secondary Degree

Position Type

Permanent
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