Food & Beverage Operations Manager
AB - Alberta, BANFF


This is an awesome job in an inspiring place to work, play and enjoy great perks! This guest-centric organization is seeking an F&B leader that is excited by their vision/mission and ready to lead teams to become enthusiastic hosts while creating unique and memorable experiences. The Food & Beverage Operations Manager will serve as a key member of the shared services team assuming front-line operational responsibilities. Reporting to the Senior Director of Food and Beverage, this position will support new initiatives and ensure consistency across the brands.

Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.


  • Receive and prioritize requests for new products and packages
  • Delivery of guest experiences that align with the vision of Food and Beverage
  • Assist in the development and implementation of menu design
  • Participate in the selection of purveyors
  • Maintain core standards as developed by the Senior Director Food and Beverage
  • Contribute to the organizational strategic direction and overall success
  • Work with LOB’s and Director of Bars and Beverage to implement progressive and profitable wine and beverage lists
  • Assist in the development and follow-up on revenue enhancing promotions
  • Ensure smooth flow and accuracy in all monthly inventory procedures and controls
  • Communicate effectively with F&B outlets and other departments
  • Maintain high standard of service, food quality and cleanliness of all food and beverage outlets
  • Regular, structured verbal and written communications with the Food & Beverage leadership
  • On floor support and coverage for floor management and micros
  • Assist in preparing activity and status reports for Senior Director of Food and Beverage and business stakeholders
  • Responsible to compile, research, and sourcing of F&B related products
  • Micros: assist in building databases, revenue centers for Banff and Jasper
  • Working in conjunction with IT to ensure Micros is installed successfully in existing and new operations
  • Daily Micros support to all brands: rebuild, edit and address problems
  • Assist in the recruitment of middle management positions (Assistant Manager – FB Manager)
  • Assist in hourly recruitment when necessary
  • Standardization of training for all salary and hourly managers
  • On boarding all new F&B managers (IT onboarding, ECFs, access to programs, ADP)
  • Assist in concept development
  • Monitor and edit smartsheets for activations, building D-minus schedules
  • Assist build and launch of FB app / takeout program: on-going training and troubleshooting whenever needed
  • Simphony training of all new managers & on-going support where necessary to LOB Managers (unspecified revenue, linking of recipes to micros, storage locations, taking units)
  • Present in seasonal openings: being present and ensuring training is going as planned (ML, GSB and CIF)
  • Deliver F&B FB Orientation to all F&B leaders
  • Community involvement: volunteering within the community: currently 2 hours monthly – Expected but agreed (worked with EE’s team)


  • Minimum of 10 years senior level experience operating a 3+ million diverse fast paced food and beverage operation
  • Post-secondary education in hospitality or a related field
  • Strong communication skills, both written and verbal
  • Proven experience building relationships and working with teams across all levels
  • Thrives in a fast paced and high energy work environment
  • Able to create “followership” through modelling our core values and best practices
  • Capable of inspiring and motivate teams to maximize performance within the organization
  • Experience in budgeting, P/L management and financial controls required
  • Excellent wine and food knowledge
  • Pro Serve certificate (Licensee)
  • Sommelier qualification an asset
  • Flexible schedule as weekends and evening shifts are required
  • Outstanding team player, able to motivate and support employees
  • Excellent communication, interpersonal and guest service skills
  • A self-starter with strong organizational skills
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

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