J
5950
Digital Marketing & Operations Specialist
Sporting Goods/Apparel
ON - Ontario, SUDBURY
Details

Summary

This high-volume outdoor sporting goods retailer and is a destination where customers can find the best apparel, fishing, hunting, hiking, camping, snow and watersports equipment that support their active outdoor pursuits. They are a team of lifestyle and product experts who This high-volume outdoor sporting goods retailer and is a destination where customers can find the best apparel, fishing, hunting, hiking, camping, snow and watersports equipment that support their active outdoor pursuits. They are a team of lifestyle and product experts who outfit customers for any adventure or expedition. They seek a Digital Marketing & Operations Specialist who is passionate about delivering an end-to-end amazing shopping experience for every customer. They will work collaboratively with the buying team members in different functions and the warehouse staff.

Specific job-related training will be provided. This role is a full-time position.

Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.

Description

  • Maintenance of product information, image galleries, landing pages, and merchandise presentation, reviewing it for errors, and testing website functionalities to ensure everything is working as intended.
  • Monitor website functionality and updates
  • Content creation for the website including product photography, homepage sliders, subcategory images
  • Content creation and ads for digital marketing strategy
  • Pick online orders
  • Review customers information
  • Choose the most effective shipping method
  • Work with buyers to keep products online relevant
  • Stay up-to-date on available stock
  • Support occasional special projects that involve multiple departments
  • Provide excellent customer service through communicating with customers via phone, email and live chat
  • Handle customer complaints and provide appropriate solutions and alternatives; follow up to ensure resolution.

Requirements

  • Post-Secondary Degree or Diploma in Marketing or Digital Commerce.
  • Excellent organizational and project management skills with the ability to prioritize assignments.
  • You have superior oral and written communication skills and able to share progress with ease
  • Understanding of current E-Commerce best practices and technological capabilities.
  • Knowledge of HTML a plus.
  • Intermediate level Adobe Photoshop, Illustrator, and InDesign.
  • You have a sound understanding and experience with all marketing channels and E commerce
  • You are highly motivated, passionate, and energetic.
  • Takes feedback well. Learns and adapts quickly to feedback and new processes
  • Team player, personable, professional, and flexible
  • Knowledge of Lightspeed is an asset

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