Assistant Manager
Home Improvement
BC - British Columbia, BURNABY


This established and proudly Canadian company is a leader in the Hardware, Tools and Gardening industry. Their stores have a wide selection of national brands with the latest products in the market. They proudly serve a broad spectrum of clients from the contractor, industrial users, and homeowners and they take pride in serving their needs. They are creating new and more opportunities for their team through expansion. The Assistant Manager is critical to the successful operations of the store. They contribute to the success of the store by building and supervising a qualified sales team. You will also commit to manage and grow current existing accounts and developing new business opportunities with contractors and commercial-based customers. Through strong mentorship, you are responsible for ensuring that the store consistently meets performance expectations in terms of sales objectives and customer experiences.  

Contact Michelle Doucette at 604.734.5584 x3 or submit your resume in confidence below.


  • Is accountable to achieve sales goals, productivity and customer experience targets set by head office.
  • Recruits qualified sales associates, develops, motivates, and holds sales team accountable to meet sales objectives and targets
  • Monitors and improves the productivity of the sales team through strong communication, motivation, team building and effective scheduling.
  • Is informed on all current promotions, events and communicates action plan to his sales team.
  • Plans, organizes, delegates, and follows up on projects to achieve sales goals.
  • Conducts sales associates’ performance reviews regularly.
  • Constantly reviews processes and procedures to ensure excellent retail execution, customer experience, sales, and profitability.
  • Helps implements all store policies and procedures and spends sufficient time with sales associate to keep them current on new store policies and procedures.
  • Understanding market pricing
  • Continuous development and training with Product Knowledge and Sales techniques 
  • Works cross functionally across the organization including inventory manager and cashier supervisor.
  • Maintains and promotes health and safety procedures, ensures team member compliance.


  • Minimum 1-3 years in related retail tool/power tool industry.
  • Good knowledge of Power Tools & their applications.
  • Successful experience with retail sales.
  • Is able to work independently or as part of a team and requires minimal supervision.
  • Strong command of written & spoken English. Other languages an asset.
  • Proven track record in retail sales and retail processes execution.
  • Ability to lead and manage a team to achieve common goals in a fast-paced environment.

Corporate Culture

  • We are expanding and hiring candidates who are looking for growth and development opportunities
  • Competitive compensation
  • Comprehensive Benefit Package – extended health, dental, long-term disability, and term life insurance
  • All staff are full-time which creates a stable work environment.
  • Not required to work Sundays, evenings, or statutory holidays
  • We are offering advancements through multiple channels - Retail, Distribution, and Head Office

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