Liz Crompton
Front Line Retail Experience: 

Roles as Keyholder and Assistant Manager to store level Human Resources Manager; A track record for developing and rolling out new store opening programs and consultant/associate training programs that delivered significant increases in sales

Focus on Long Term Relationships: 

Built strong Gift Registry programs leveraging the value of long term customer relationships based on significant life events; Success in building strong rapport between Gift Registry and store operations teams, along with strong vendor relations

Understands & Fits Your Culture: 

Experience across the retail organization, from store operations to human resources, marketing, multi-channel sales channels, business intelligence and more

Proven Stability: 

Extended focus on successfully developing and delivering major sales, training & development, marketing and new store opening programs in multiple roles and environments

Record of Success: 

Proven track record for developing new programs that consistently resulted in significant increases in revenue, customer awareness and lead conversions

Liz began her retail career working part time in high school and never looked back. From hands-on roles in store operations through corporate business analysis to senior roles developing and launching industry leading Gift Registry programs, Liz has done it all. Her experience covers store operations, marketing, analytics, training & development and more. As a seasoned retail professional with a strong track record for success and a broad range of skills and experience, Liz has just the background needed to understand client needs and deliver candidates who fit.

Liz’ first full time retail role was with BiWay in a corporate Operations role. At the same time, she continued her studies in General Business and Human Resources, while also adding a part time role as a Keyholder just to learn more about the business.

Moving to the Bay as Sr. Executive Assistant to the President, Liz gained a unique, high level view of this iconic Canadian brand. She then moved to a store level role, gaining additional insight into retail in her roles as Human Resources Manager/Assistant Manager. Capitalizing on her broad range of retail experience, Liz then moved into a Business Analyst role as part of a cross functional team implementing new business intelligence software.

Shifting back into operations, Liz became National Gift Registry Business Manager for HBC/Home Outfitters, where she developed new marketing and vendor programs while also developing and facilitating new customer service and training programs.

Moving to Associate Vice President of Gift Registry at Sears Canada, Liz then focused on developing a new wedding and baby registry brand, including a new lead generating trade show model, consultant training and development, on-line gift registry platform, multi-channel sales and other initiatives that resulted in significant revenue and customer awareness increases.

From there, Liz joined Bed Bath & Beyond and BuyBuyBaby as National Customer Experience & Sales Manager. While there, she leveraged her previous experience to develop and deliver a new store training plan that was rolled out across 11 new store openings in Canada and then used as the model for the rest of North America. She also developed a new registry web conversion program, a new trade show strategy, new Registry events and more, all resulting in significantly increased business and strong relationships with the store and vendor communities.

Liz joined JRoss’ Toronto team in October of 2021 and is now focused on helping great retail brands find great retail leaders.