Retirement Counsellor (Sales)
Seniors Living
BC - British Columbia, BURNABY

Benefits offered



Our client is one of Canada’s largest operators of seniors living options, comprising of high-quality independent living, assisted living, long-term care and specialized programs and services for seniors. As leaders in the sector, they leverage technology and best practices to constantly set new benchmarks for quality, and to enhance the lives of those that they serve. They seek a passionate, innovative and committed sales specialist to fill the role of Retirement Counsellor; responsible for maintaining and achieving full occupancy at all times. The Retirement Counsellor ensures the development, evaluation and implementation of a facility marketing plan; staff training; and provides coordination of promotional activities within the residence; while continuing to be consistent with the Mission, Vision and Values of the organization.

Contact Marc Roberts at 604.268.6202 x6 or submit your resume in confidence below.


  • Maintaining or achieving budgeted and/or full occupancy at all times. Reports on variances to budgeted occupancy monthly.
  • Retirement Counsellors will take a relationship and prospect centered selling approach to all interactions with prospective residents.
  • Investing in deliberate and focused planning for prospect advances.
  • Holding primary responsibility for all sales functions including; lead management, documentation, reporting, touring/retouring and follow up.
  • Developing annual marketing plan and is responsible for implementation, evaluation, and revisions based on changes in the marketplace and competitive intelligence.
  • Working collaboratively with directors to ensure appropriate new resident admission and follow up to all residents admitted to hospital to set process for their return to residence.
  • Performing other duties as assigned.


  • 5 years’ marketing / sales experience including tours and lease up, preferably in seniors housing or hospitality.
  • Post-secondary degree or diploma in marketing or public relations or equivalent is an asset.
  • Excellent customer service skills and knowledge and be able to teach others.
  • Flexible - to accommodate tours and events on weekends and evenings.
  • Present a professional image to the public at all times and be able to represent/promote the Retirement Residence at outside business meetings, community events, etc.

Corporate Culture

A winner of Canada’s Most Admired Corporate Cultures award, their aim is to consistently create a positive resident and team member experience, along with a high-performing team and workplace culture; driven by shared values and a commitment to innovation and excellence.

Perks & Benefits

Extended Health

Certifications / Education

Post Secondary Degree

Position Type

Similar Jobs

Share Posting

Express Your Interest

General Information
Position Information

Similar Jobs