Manager of Lodge Operations
Remote Camp Services
AB - Alberta, FT. MCMURRAY

Extended Hours

Extended Hours

Benefits offered


Accommodation on property

Accommodation on Property


Our client is a privately owned company that delivers high-end accommodations to companies across Northern Alberta. They work closely with oil and gas producers and oilfield service companies to streamline their business processes related to accommodation. They have a proven track record for providing excellent service, high-quality food, and clean, comfortable rooms in their lodges. They are currently seeking an experienced Manager of Lodge Operations. If you are an operator who possesses a strong "boots on the ground" approach to management and guest service we want to speak with you!

Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.


  • Implement and endorse all training to all Housekeeping and Front Desk team members with positive leadership;
  • Complete thorough Lodge specific orientations with all new team members while supporting them in their new surroundings;
  • Supervise the functions of the Front Desk & Housekeeping Department Supervisors so as to provide excellent service to our guests and team members;
  • Implement and communicate lodge’s service excellence through the Lodging Division’s strategy, program and actions;
  • Develop and maintain high performing teams in the Lodge;
  • Organize and oversee scheduling for the Housekeeping and Front Desk departments;
  • Provide support to all departments for human resources and payroll functions;
  • Communicate daily with Director, Lodging and/or departments Supervisors to coordinate activities and/or happenings occurring in the Lodge and plan for future actions;
  • Support all departments with organizing weekly Health & Safety and Team Member meetings;
  • Oversee the processing of daily billing, month end procedures & all other tasks required to operate efficiently;
  • Work closely with the Director, Lodging to prepare and implement annual budgets for the Lodge;
  • Manage inventories of rooms for various companies and individuals while being within the occupancy limit;
  • Responding to email or other correspondence that relate to the Lodge as needs dictate;
  • Attend to guest complaints in a timely and professional manner;
  • Ensure safe work practices are followed by all team members on a daily basis;
  • Make certain that all evacuation procedures for the Lodge are in place, practiced regularly and reviewed on a regular basis;


  • High School Diploma; Post-secondary degree/diploma in a related field;
  • 5+ years of progressive experience in the food services or hospitality industry, of which 2 years must be in a supervisory/managerial capacity;
  • Knowledge of Employment Standards Code, Human Rights and WCB is required;
  • Must have a valid Alberta driver's license with clean drivers abstract
  • Valid First Aid/CPR/WHMIS certification;
  • Ability to maintain a positive atmosphere amongst the team & to work cooperatively through personal behavior, work contribution and sharing of expertise and knowledge;
  • Advanced computer skills including all Microsoft applications and PMS systems;
  • Ability to supervise teams with strong quality leadership and training skills;
  • Excellent customer service skills with strong attention to detail;
  • Excellent Communication (written & verbal) and Interpersonal Skills;
  • Excellent comprehension and command of the English language (written & verbal);
  • Propensity to work well under pressure with ability to meet strict deadlines;
  • Aptitude to work independently with sharp problem solving and decision making skills;
  • Self-motivation, confidence, discretion, and good judgment;
  • Ability to maintain confidentiality;
  • Excellent organizational and time management skills with the ability to prioritize and multi-task;
  • Reliable;
  • Demonstrate professional skills under stressful situations.

Corporate Culture

Their Values

  • Practising honest and fair treatment of staff and customers
  • Creating opportunity for dedicated staff
  • Sustaining a safe work environment
  • Preserving strong family values
  • Remaining humble

Perks & Benefits

Extended Health

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