Jackie combines significant breadth and depth of retail experience with a network of retail contacts across Canada. Her hands on management experience includes department, store and regional management positions with leading retailers across Canada including Holt Renfrew, Tommy Hilfiger, Esprit, and Club Monaco. Her years of external recruiting experience have included assignments for a variety of retailers covering all categories, like luxury, off-price, apparel, sporting goods, home improvement and more.
Jackie comes from several generations of retailers and wholesalers, and her immediate family are software developers for the retail industry.
Raised in Toronto, after Bachelor of Arts studies at the University of Western Ontario, Jackie embarked on a retail fashion management career spanning the full range of store operations. Her first positions were managing high volume locations for Tristan & America and Club Monaco. Relocating to Vancouver in 1993, Jackie joined the prestigious Holt Renfrew management team. Here she worked with several distinctly different business profiles, thriving in this high-end environment known for its excellent training, high standards of sales competence, and exceptional customer service policies.
Jackie then joined Esprit de Corps as Regional Manager for Western Canada. This rapidly growing organization was transforming from wholesale roots into a corporate retailer. Jackie opened and oversaw ten stores in a territory stretching from Manitoba to British Columbia.
Joining Dumont & Associates in 1999, Jackie headed up the fashion division, successfully placing over 150 candidates with prominent retailers across Western Canada. Clients included major Canadian and international fashion retailers, as well as local independents.
Combining her understanding of both search and retail professions, Jackie co-founded JRoss Retail Recruiters in 2002 and hasn't looked back since.